Communications & Network Programming Service/Support

Providing and all-encompassing service portfolio of network communication offerings.  Ensuring successful communications of all Vertiv and other represented manufactures network enabled hardware and software platforms. Supporting both IT and BAS/BMS communication protocols.

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Technical Summary

Interface card installation and setup for all supported products

  • Thermal Products
  • Power & Power Distribution Products
  • IT Management/Monitor Products
  • Software Application Platforms
  • IT Protocols – SNMP, SMTP/SMS, Telnet, etc.
  • BAS/BMS Protocols – BACnet IP/MSTP, MODbus TCP/RTU, etc.
  • Equipment Alarming Reference Values Mapping

Patching and updating services for ongoing maintenance needs

  • Firmware Updates
  • Security Patching
  • System Configuration Changes/Enhancements

Network setup consulting for communication and redundancy capabilities

  • Port Configuration Settings
  • Spanning Tree Configurations
  • Security Hardening Best Practices/Recommendations

Troubleshooting services for communication issues/failures

  • Loss of Communications
  • Communication Product Failures
  • Network Discovery and Protocol Issues



Technical Specs