Providing and all-encompassing service portfolio of network communication offerings. Ensuring successful communications of all Vertiv and other represented manufactures network enabled hardware and software platforms. Supporting both IT and BAS/BMS communication protocols.
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Technical Summary
Interface card installation and setup for all supported products
- Thermal Products
- Power & Power Distribution Products
- IT Management/Monitor Products
- Software Application Platforms
- IT Protocols – SNMP, SMTP/SMS, Telnet, etc.
- BAS/BMS Protocols – BACnet IP/MSTP, MODbus TCP/RTU, etc.
- Equipment Alarming Reference Values Mapping
Patching and updating services for ongoing maintenance needs
- Firmware Updates
- Security Patching
- System Configuration Changes/Enhancements
Network setup consulting for communication and redundancy capabilities
- Port Configuration Settings
- Spanning Tree Configurations
- Security Hardening Best Practices/Recommendations
Troubleshooting services for communication issues/failures
- Loss of Communications
- Communication Product Failures
- Network Discovery and Protocol Issues